dianjane

terms and policies

Welcome

Welcome to DianJane Organic soaps. I hope you'll return many times. I believe in providing the best service possible and will try to help in any way to make your experience with us as pleasant as possible!

Payment

We currently only accept Paypal. This may change in the future. Your purchases will normally ship within 3 days of your order unless otherwise discussed. Taxes will be paid by customer as applicable for orders in Georgia.

Orders can be cancelled within 7 days of purchase after email to discuss problem.

Shipping

We only ship USPS. I will invoice shipping separately through paypal if priority shipping method is requested. All orders over $40 will be insured at my expense.

Refunds and Exchanges

If your item is damaged please email me or convo me immediately so that a claim can be made. Remedy can be arranged based upon the cause of the damage. Soap and creams cannot be returned or exchanged. They must be replaced. If irritation or allergy occur, disontinue use immediately. All products are for external use only and must be kept out of reach of children.

Additional Policies and FAQs

If irritation or allergy occur, discontinue use immediately. All products are for external use only and must be kept out of reach of children. Please note, that the products are natural and do not chemical chemical preservatives.

Thank you for your confidence in my products. You'll find that a lot of care and attention has gone into the products and I hope you'll return often.

Be well,

Dian

contact@dianjane.com